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America Outdoors E-News

November 19, 2007

 
Contents:
Due to Demand 2nd Telephone Reservations Seminar Program Planned at AO Conference Save Money on Your Visa /MasterCard Processing Costs
AO's Trade Show is a Sellout
Due to Demand 2nd Telephone Reservations Seminar Program Planned at AO Conference
 

"We had a great year. Sending our reservations staff to the telephone reservations seminar was a big part of that success," said one reservations manager whose staff attended one of the Signature telephone reservations training seminars sponsored by America Outdoors last year.

Due to demand, we've added a second, all-day reservations training seminar to this year's Marketing and Management Conference in Reno. This session is for front line reservations staff and is a great way to teach the skills to turn your telephone staff into professional sales and customer service agents.

The new session added is on Friday, December 7th . 12 people are already signed up, leaving only 6 slots open. If you are already registered for the conference, the additional charge for this session is only $125 due to the extra costs of this program and the small class size. The seminar will run from 8:30 PM to 4:00 PM on December 7th. Contact the AO office to sign-up. 800-524-4814.

   
Save Money on Your Visa /MasterCard Processing Costs Let LaSalle Merchant Services (formerly AAMS) Analyze Your Statement at Confluence
 

Recently, one of our members discovered that he was paying higher processing costs for his Visa and Mastercard processing because his transactions often did not include all the information necessary to get the lowest possible rate. In this case the customer's zip code was not included in the information transmitted during processing. Mandatory Payment Card Industry security compliance may add further processing costs unless you've done your required compliance. Check out the article on the AO website for security procedures you need to follow to keep your data safe and avoid crippling fines for a security breach. http://www.americaoutdoors.org/update-1.htm

Bring your statement to the America Outdoors Conference in Reno to have LaSalle Merchant Services (formerly AAMS) go over your bill to help you lower your rates. You could save the costs of your trip. You will also learn more about PCI Compliance at the seminar on Financial Controls scheduled for Wednesday, December 5th.

   
Plan to Do Your Pre-season Buying with These Great Exhibitors at the Sold Out AO Trade Show in Reno
  Attend Confluence and buy from this great lineup of vendors:
Achilles Inflatable Craft * Adventure Central * Adventure Sports Online/Outdoor Mind * Adventure Travel Media Source * AIRE, Inc. * AllAboutRivers.com/Quicksilver Interactive * ALPS Mountaineering * Aventuras Panama * Bio Bio Expeditions * Blue Tent Marketing * Caviness Woodworking Company, Inc. * CBIZ Insurance Services * Clavey River Equipment * Compendium Software * Confluence Internet Services * Creative Bus Sales, Inc. * Croakies * Custom Inflatables * Demaree Inflatable Boats, Inc. * Down River Equipment, Co. * Duck Company, The * East-West Printing * EMI Sportswear * Evergreen USA * G.A. Printing * Gattuso Distributing, Inc. * Gillingham & Associates * Gorilla Graphics * Grand Roi Enterprise Co., Ltd. * High Range Designs * High Wind Productions * Huge Sportswear * Hyside Inflatables * Icee-Kool * Ideal Gifts and Photos, Inc. * Industrial River & Surf * Innovative Retail Partners, Inc. * J. America * Jack's Plastic Welding, Inc. * Johnson Outdoors * K & K Insurance * K-Pump Inc. * Lakeshirts * LaSalle Merchant Service * Man of Rubber * Maravia Corporation * Morrison Communications * Mountain Shades, Inc. * MV Sport/Weatherproof * NRS * Ohiopyle Prints, Inc. OPI * Ouray Sportswear * Outbound Software * Paddlesports Warehouse * Partner Steel Co., Inc. * Ram Offset Lithographers, LLC * Reeves * RESMARK Systems * RESTOP Products div. American Innotek * Rios Tropicales * Sattler Insurance Agency * Sawyer Paddles and Oars * Sea Kayak Adventures * Smoking Needle Productions * Sports Accessories America * Star Inflatables * Taylor Bus Sales * Techstyles Sportswear * The Schneider Group * Thompson-Gusic Insurance Group * Triptiva Reservation & Management Software * UCS Wireless * Valley Paddles * Vanguard Inflatables * WELD * White Water Manufacturing/SOTAR * Wilderness Medical Associates * Wilderness Solutions * WOGA - EIB * Woodland Power Stove * Zebec / Woosung I.B. Co., Ltd.
Thanks to our 2007 Sponsors
LaSalle Merchant Services, Compendium Software,
Morrison Communications, The Schneider Group

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America Outdoors® Inc., PO Box 10847, Knoxville, TN, 37939

America Outdoors Staff

Title

E-mail address

     
David L. Brown Executive Director dbrown@americaoutdoors.org
Robin Brown Communications Director robin@americaoutdoors.org
Chrystal Graham Office Manager office@americaoutdoors.org
Office Phone   865-558-3595
Office Fax   865-558-3598

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