2023 Manager's Academy Online Course

Tuesday, April 11, 2023 - Wednesday, April 12, 2023
11:00 AM - 04:30 PM

The Manager's Academy is a two-day course you can participate in from the comfort of your home or office (anywhere with WIFI). It is designed to help emerging operations and front-line managers of outdoor recreation organizations navigate relevant issues and create a network of professional peers.

The course is LIVE and requires participation during the specified dates and times for a certificate of completion. 

Dates: April 11-12, 2023

Time: 11 am - 4:30 pm Eastern Time each day (with breaks).

Member Price: $295 (Save $50 by registering by March 17) 

Non-member Price: $395 (Save $50 by registering by March 17) 





Tuesday, April 11

11:00-4:30 pm ET - Learning Modules for Management and Leadership Skills with 2 breaks

Learning Modules:

  • Find Your Leadership Style

    • Leadership style assessment 

    • How to manage different personalities

    • Reduce conflict & improve communication 

  • Management Basics

    • Hiring skills

    • Disciplining staff

    • Staff retention strategies

  • Navigating Management Issues in the Outdoor Industry- panel discussion

    • Work-life balance and recognizing burnout

    • Dealing with upset guests

    • Managing your friends

    • Your questions, answered

Wednesday, April 12

11:00-4:30 pm ET - Learning Modules for Risk Management and Inclusion Best Practices with 2 breaks

Learning Modules:

  • Liability and Lawsuit Avoidance for Managers

    • Negligence

    • Industry Standards

    • Policies and Procedures

    • Guest Screening & ADA 

    • Reporting 

    • Hiring

  • How to Create a Culture of Inclusion

    • Inclusive language & environment

    • Feedback loop

    • Field scenarios

  • Sexism & Sexual Harassment

    • Escalation of Unwelcome Behaviors & How to Respond

    • How to Prepare for Tough Workplace Feedback 

    • Bystander Intervention




Confirmed Speakers

Leah Corrigan
Recreation Law Group
Jim Miller & Gina McClard J.D.
Respect Outside 
Gerry James
Together Outdoors
Anita Brooks
 P4 Power Consulting
Em Ledingham
Consultant & Former NOLS Field Staff Director

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