2023 Manager's Academy Online Course

Tuesday, April 11, 2023 - Wednesday, April 12, 2023

11:00 AM - 04:30 PM

The Manager's Academy is a two-day course you can participate in from the comfort of your home or office (anywhere with WIFI). It is designed to help emerging operations and front-line managers of outdoor recreation organizations navigate relevant issues and create a network of professional peers.

The course is LIVE and requires participation during the specified dates and times for a certificate of completion.

Dates: April 11-12, 2023

Time: 11 am - 4:30 pm Eastern Time each day (with breaks).

Member Price: $295 (Save $50 by registering by March 17)

Non-member Price: $395 (Save $50 by registering by March 17)

Schedule

Tuesday, April 11

11:00-4:30 pm ET - Learning Modules for Management and Leadership Skills with 2 breaks

Learning Modules:

Find Your Leadership Style
- Leadership style assessment
- How to manage different personalities
- Reduce conflict & improve communication
Management Basics
- Hiring skills
- Disciplining staff
- Staff retention strategies
Navigating Management Issues in the Outdoor Industry- panel discussion
- Work-life balance and recognizing burnout
- Dealing with upset guests
- Managing your friends
- Your questions, answered

Wednesday, April 12

11:00-4:30 pm ET - Learning Modules for Risk Management and Inclusion Best Practices with 2 breaks

Learning Modules:

Liability and Lawsuit Avoidance for Managers
- Negligence
- Industry Standards
- Policies and Procedures
- Guest Screening & ADA
- Reporting
- Hiring
How to Create a Culture of Inclusion
- Inclusive language & environment
- Feedback loop
- Field scenarios
Sexism & Sexual Harassment
- Escalation of Unwelcome Behaviors & How to Respond
- How to Prepare for Tough Workplace Feedback
- Bystander Intervention